AccuNet's commitment to customer service seen through our client's eyes.
In Their Words
We Look Forward to a Long and Enjoyable Partnership
Interior Township was happy to partner with AccuNet’s Civic Clarity Website Service. We, like others, were not really sure what we needed. We knew we needed a web presence and a stable platform. Civic Clarity offered a fair price and tremendous insight into our needs. This included them being able to translate our vague constructs and turning them into reality. As we continued to work with Civic Clarity there was no add on fees, just patience and encouragement to get the right traffic to our website.
Like most consumers of a new-to-us service, we changed our direction a few times and Civic Clarity (Julie) did not miss a beat. The professionalism was outstanding and impressive in today’s ever-changing world.
We look forward to a long and enjoyable partnership with Civic Clarity Website Service.
Joe O’Sullivan, Supervisor
Interior Township, MI
They Pick Up the Phone or Call Back Quickly
Quick response is always appreciated. I know when I reach out to AccuNet that they pick up the phone or call back quickly. Working with Julie has been a great experience as she is always willing to help us on all of our website needs.
Gladwin City County Transit
Prompt and Helpful
The Response to our questions has always been prompt and helpful and we are completely satisfied with the service.
Going with AccuNet has been a great decision! We give them high marks in customer service, education and ease of operation. graphic design service is truly impressive, but the biggest selling point is the ease with which changes and updates can be made using the interface.
City of St. Louis, MI
Website Impresses
The graphic design service is truly impressive, but the biggest selling point is the ease with which changes and updates can be made using the interface.
City of Ithaca
DDA Loves Flexibility
The Milford Downtown Development Authority contracted with AccuNet to create a website that would be user-friendly and that could easily accommodate ongoing internal updates.
We are more than pleased with the results. The software is intuitively written, so it is very easy to navigate through projects. Yet, it includes very useful help menus throughout—after a few short discussions with AccuNet, we were on our way and feeling confident!
We feel that the software allows us to be quite creative on our own, but for those times when we couldn’t find our way, Accunet responded quickly, confidently and with the utmost professionalism. It has been a pleasurable experience.
Milford, MI DDA
Service is Easy To Use
The services provided by AccuNet are easy to use for “non-techy” people. The support and customer service given by Paul and his staff, is wonderful.
City of Imlay City DDA
Website Launch a Smooth Process
We had been referred to AccuNet by a neighboring municipality.
AccuNet delivered everything they promised and more. Their attention to detail and customer service made the design and launch of our new website happen in a timely and smooth process. Our website management is easy and AccuNet is always available to problem solve, and offer technical support. We continue to receive many positive comments on how wonderful or site looks and operates.
Village of Almont DDA
Attention to Customer Service is Unmatched
You and AccuNet continue to impress me with your prompt and thorough response to our requests. Your attention to customer service is greatly appreciated. Also, I want to say thank you for pointing out the areas we can improve on and for your offer of how to improve it. As I have said in the past, your attention to customer service is unmatched. I am so glad that Imlay City has secured your services!
City of Imlay City
More reviews available upon request
